eyebuydirect customer service hours

Thank you. EYEBUYDIRECT AND OUR MEDICAL ADVISORS, CONSULTANTS, AND STAFF EXPRESSLY DISCLAIM AND EXCLUDE ALL WARRANTIES WITH RESPECT TO ALL INFORMATION, SERVICES, AND PRODUCTS CONTAINED IN THIS SITE, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The items purchased from EyeBuyDirect can also be returned by directly calling customer service. Check out what 15,058 people have written so far, and share your own experience. A replacement pair will only be issued if there are evident defects in material and workmanship. For FAQ’s on shipments please visit our FAQ’s. Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. Eyebuydirect Overview. Step-3: The customer service team will get in touch with you. Do you agree with Eyebuydirect’s star rating? Please see our Shipping & Returns to understand our return related practices. Visit Our Help Center. Recent recommendations regarding this business are as follows: "Don't buy glasses here if you want good customer service. Lands end Return Policy 2021 [Updated] | How To Get FREE Returns? Account Information and certain other information about you are subject to our Privacy Policy. You further certify that you will renew your prescription in strict accordance with your eye care providers suggested regime. YOU AGREE TO INDEMNIFY AND HOLD US, AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS OR OTHER PARTNERS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF CONTENT YOU SUBMIT, POST TO OR TRANSMIT THROUGH THE SITE, YOUR USE OF THE SITE, YOUR CONNECTION TO THE SITE, YOUR VIOLATION OF THE TERMS OF USE, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER. 17 U.S.C. You agree to use the Site only for lawful purposes. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. EyeBuyDirect is a leading online retail store and source for all things eyewear. Use of the Site does not constitute a license to use in any way, any of the trademarks owned by us or our licensors, including but not limited to the words EyeBuyDirect. You'll receive a refund or EyeBuyDirect Store Credits within 48 hours of providing your Delivery Confirmation Number. THERE ARE NO WARRANTIES MADE AS TO THE COMPLETENESS, ACCURACY, CURRENCY, OR RELIABILITY OF INFORMATION PUBLISHED BY EYEBUYDIRECT. You consent to receive communications from us electronically. What is the time frame for refund processing?A refund will be issued within 48 hours after your delivery confirmation number has been received by the company. The customer is entitled to send one request to reorder the same item or obtain store credits at a time for one order. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, or related to use of the Site or the Terms and Conditions of Use, must be filed within one year after such claim or cause of action arose, or be forever barred. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the Site. Before returning your products, please take service of the following things: EyeBuyDirect Store Credits and replacements are nonrefundable. EyeBuyDirect and other graphics, logos, and service names used on the Site by EyeBuydirect are the trademarks of EyeBuyDirect. What is the EyeBuyDirect Customer Service Number? Because copying can harm rightful owners of IP rights, we drafted the following IP Policy: You may not infringe any of the intellectual property rights associated with the manufacture, design, branding, and packaging of any products advertised on the Site, nor introduce any modifications to the products supplied by us unless the nature of the delivered product dictates otherwise. We encourage you to review the Site and the General Terms and Conditions periodically for any updates or changes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. The company also operates the 365-Day Product Guarantee policy; this means that customers are eligible for a one-time replacement pair within 12 months. You can also initiate a return buy calling the team at 1-855-393-2892 or emailing at [email protected] No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and easy process. How to Cancel Walmart Order Before And After Shipping [Updated]. | Read 14,341-14,360 Reviews out of 14,788 Do you agree with Eyebuydirect’s star rating? THIS SITE DOES NOT CONTAIN INFORMATION ABOUT ALL EYE DISEASES, NOR DOES THIS SITE CONTAIN ALL MEDICAL INFORMATION THAT MAY BE RELEVANT TO YOUR EYECARE NEEDS. Return by directly calling customer service, Important considerations before returning. UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE. If no specific restrictions are displayed, you may make copies of select portions of the Content, provided that the copies are made only for your personal information and non-commercial use, and that you do not alter or modify the Content in any way, and maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. Walmart Return Policy Covid: What’s the Latest Update In 2021? Do you agree with Eyebuydirect’s star rating? Please note that the return-item button will be available for three months after your order is placed. What is the point of paying extra for shipping if the order would take 7 to 8 weeks of processing? What is the EyeBuyDirect Customer Service Number?You can call Customer Service at 1-201-555-0123. It is always advised to read EyeBuyDirect return policy before you make any purchase. These links will let you leave the Site. You represent and warrant to EyeBuyDirect by placing an order that your information you enter into the Site is valid and true and matches exactly your prescription as provided by your eye care provider. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site. To use the credit, please apply the credits under the Payment on the Checkout Page. See our latest collections & exclusive offers before the crowd. The payments are secured and handled by a third-party service provider. You hereby consent to our contacting your eye care provider, or providing a copy of your original prescription to us, if necessary, to verify your prescription information and any other necessary information. Then you are in the right place, and we will take you there step by step. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE SITE. Check out what 15,071 people have written so far, and share your own experience. To make a return, simply call, email, or chat with us within the stated days for a complimentary electronic shipping label that you can print at home. Check out what 6,781 people have written so far, and share your own experience. Returns or exchanges may be denied, in very rare circumstances, based on the nature of prior transactions. Zaful Return Policy 2021 [Updated] | FULL Review & Detailed Guide! That’s why we’ve established the following general terms and conditions so that we (“us” and “you”) know what to expect from each other. If you do not agree to these Terms and Conditions, you cannot use this Site and/or buy any products or services through this Site. We do not endorse the site or its use or contents. What’s The Walmart return policy without receipt? Once you have the label, we ask that you ship your glasses back to us as soon as possible to initiate your refund. We request that you be specific in your comments on our services and products. If you no longer agree to be bound by the Terms and Conditions of Use, you must cease your use of the Site. If you return the products, you are obliged to comply with the requirement of our Returns Policy (below). When your order ships, you will be sent an email confirmation that includes a tracking number and instructions for how to track your order online. FOR SUCH CONTENT, EYEBUYDIRECT IS A DISTRIBUTOR AND NOT A PUBLISHER. Check out our other guides – REI, Chewy, ALDI, and Walmart. Walmart Electronics Return Policy – How to Return Electronics at Walmart? Once customer service notifies you that you're all set to mail your return, make sure to provide us with your Delivery Confirmation Number. The overall rating of the company is 2.6 and consumers are mostly neutral.. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. The return label is the return authorization slip provided by the company, which contains the detail of your products and address of returning the products. The Site is designed by us, EyeBuyDirect ("we" and "us"), a company with limited liability situated in and vested under the laws of Dallas TX, to provide a convenient, private, and informative shopping experience for consumers to purchase eyewear and eyewear related products — 24 hours a day, 7 days a week. These terms are effective until terminated by either party. Production times for prescription lenses vary in business days depending on the intricacy of the prescription and the type of lens required. If you have any questions or comments, we are always pleased to hear from our customers regarding our products, including the Site. When you visit the Site or send emails to us, you are communicating with us electronically. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. You can call Eyebuydirect at toll free number, write an email, fill out a contact form on their website www.eyebuydirect.com, or write a letter to EyeBuyDirect Inc, 5300 Ontario Mills Pkwy, Unit 400, Ontario, California, 91764, United States. Between the date of your election to withdraw and the date the product is returned by you to us, you shall bear all risk in keeping the products safe, secure, and free from loss or damage. Contact Eyebuydirect customer service. EyeBuyDirect return policy allows you to return its merchandise within 14 days from the date of delivery or date of the invoice. ALL SPECIFIC MEDICAL QUESTIONS YOU MAY HAVE ABOUT YOUR SPECIFIC MEDICAL CONDITION, TREATMENT, CARE, OR DIAGNOSIS MUST BE PRESENTED TO YOUR PROFESSIONAL EYECARE PROVIDER. Your continued access or use of the Site shall be deemed to be your acceptance of these changes, and of the reasonableness of these standards for notice of changes. 2. EyeBuyDirect has pretty cool prescription glasses to choose from. We want to help you find your perfect pair of glasses. Ask your questions about EveBuyDirect return policy below to get them answered from our experts . We are not responsible for screening, policing, editing, or monitoring such Content. THE INFORMATION PROVIDED IN THIS SITE IS ONLY GENERAL HEALTH INFORMATION, AND IS INTENDED ONLY TO FACILITATE COMMUNICATION BETWEEN YOU AND YOUR PROFESSIONAL EYECARE PROVIDER. For example, if you purchase a product/service but do not wish to receive any special offer emails from us, you may opt-out at any time by following the unsubscribe link located at the bottom of each email communication. About Us EyeBuyDirect, a subsidiary of Essilor-Luxottica, is a leader in the fast growing and competitive online prescription eyewear industry. All other brands and names (including third-party product names) are the property of their respective owners. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com. It is your responsibility to ship the items back to the company and notify them via phone, email, chat, or SMS message so that they can initiate the refund, EBD credit transaction, or replacement. COPYRIGHT NOTICE. You understand that we will not fulfill your order unless you have a valid prescription. BECAUSE SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES AND PROVINCES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. Your credit will automatically be deducted from your total at checkout. Warby Parker return policy 2021 [Updated] | How To Return/Exchange? The items purchased offline can only be returned to the local store while the online purchases have both the options. Occasionally, we may make available a link to a third party's website. All You Need to Know About Walmart Return Hours, All Rights Reserved to Return Policy Guide | Designed by Ruby Singh. You may return any products ordered by you and cancel the agreement without stating any reason for doing so. You hereby certify that you have a valid prescription for the eyeglasses that you are ordering. 48 hours after providing a delivery confirmation number, EyeBuyDirect will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. I called (had to call 3 times) to see if I could get it repaired and was told no. The Site is designed by us, EyeBuyDirect ("we" and "us"), a company with limited liability situated in and vested under the laws of Dallas TX, to provide a convenient, private, and informative shopping experience for consumers to purchase eyewear and eyewear related products — 24 hours a day, 7 days a week. My granddaughter's friend recommended EyeBuyDirect so I grabbed my iPad and she selected frames. You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site unless you first obtain our express written consent to do so. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. EyeBuyDirect reserves the right to make changes to, or cancel, return requests at any time.

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